Privacy Policy

Last Updated: 19 October 2026

1. Introduction

DG Trainings is a professional training offering operated by BrillBrains Consultants Pvt. Ltd. (“BrillBrains”, “we”, “our” or “us”) under the DG Trainings brand.

We provide professional and business training programs for individuals, teams, managers, business leaders, and organizations, with a particular focus on the jewellery industry.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, submit an enquiry, request a training appointment, book a training program, participate in training, or otherwise interact with us.

Website: https://dgtrainings.com/

2. Information We Collect

Depending on your interaction with us, we may collect the following information.

2.1 Personal and Contact Information

Name, mobile number, email address, designation, and business contact details.
Company name, business address, industry, and department.
Information submitted through the website enquiry form, appointment requests, WhatsApp, email, telephone, or other communication channels.

2.2 Business and Training Information

Training requirements, objectives, schedules, participant numbers, and customization preferences.
Participant attendance, feedback, assessment results, and training-related records, where applicable.
Business processes, team structures, operational challenges, and performance information voluntarily shared for training purposes.
Information needed to coordinate training sessions, follow-ups, and client communications.

2.3 Photographs, Videos, and Testimonials

Photographs, video recordings, testimonials, and feedback may be collected for training documentation, evaluation, or promotional purposes, subject to appropriate authorization, consent, or another valid legal basis.

We may collect limited technical information when you visit our website, including IP address, browser and device information, pages visited, referral sources, date and time of access, and general website usage information. Cookies and similar technologies may be used for website functionality, traffic measurement, security, and analytics.

The specific information collected depends on the website configuration and the services enabled at the time of your visit.

2.5 Payment and Billing Information

Where applicable, we may maintain billing names, business details, invoices, transaction references, and payment status. Payment credentials should be submitted only through appropriate payment channels and not through ordinary enquiry forms.

3. How We Use Information

We use information for legitimate business purposes, including:

Responding to enquiries and arranging appointments.
Preparing proposals and customized training programs.
Delivering, administering, and evaluating training sessions.
Coordinating with clients, authorized representatives, and participants.
Sending schedules, reminders, joining instructions, materials, and follow-up communications.
Maintaining attendance, feedback, assessments, and service records.
Processing payments, issuing invoices, and maintaining accounting records.
Understanding website traffic and improving website functionality and user experience.
Publishing authorized testimonials, client references, photographs, and promotional content.
Sending relevant business updates or marketing communications where permitted.
Meeting applicable legal, regulatory, contractual, and security requirements.

We will not use personal information for unrelated purposes without an appropriate legal basis.

4. Cookies and Analytics

The DG Trainings website has no user sign-up or login facility. Visitors may submit an enquiry through the website form. We may use essential cookies or similar technologies needed for website operation, security, form functionality, or to remember necessary preferences. We may also use website analytics to understand traffic and improve the website.

Cookies and analytics technologies, where enabled, may collect technical information such as pages viewed, session activity, browser and device details, referral sources, and general usage patterns. We do not intentionally collect login credentials through this website because it does not offer user accounts.

The exact analytics or cookie providers may change as the website is updated. We will identify relevant third-party providers in this Policy or through appropriate website notices once confirmed from the deployed website configuration.

Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or tracking technologies. Visitors should be provided with a practical means to manage or withdraw consent where required.

You may also manage certain cookies through your browser settings. Disabling cookies may affect some website features.

We do not sell personal information as a business practice. We may share information when necessary with:

Authorized personnel of BrillBrains: Employees and representatives who require access to deliver, coordinate, administer, or support DG Trainings services.
Corporate clients: Authorized representatives who require training-related information, such as attendance, agreed assessments, or feedback, for legitimate organizational purposes.
Service providers: Website hosting, analytics, email, messaging, scheduling, payment, and other technology providers supporting our operations.
Professional advisers: Lawyers, accountants, auditors, and other advisers where reasonably necessary.
Government and legal authorities: Where disclosure is required by law, a valid legal process, or a lawful request.

We take reasonable steps to ensure that information shared with service providers is handled appropriately and for relevant purposes.

6. Confidential Business Information

Training may involve confidential business information relating to a client’s operations, employees, customers, products, sales, or internal processes.

We use such information for the agreed training and related business purposes and take reasonable steps to restrict unauthorized access or disclosure.

Clients are responsible for ensuring they have the necessary authority to share employee information and business materials with us. Clients and participants should avoid sharing unnecessary sensitive personal information or confidential information belonging to third parties.

Any separate confidentiality agreement will apply according to its terms.

7. Photographs, Videos, and Testimonials

We may document training sessions for attendance, learning evaluation, internal records, or other agreed operational purposes.

Public promotional use, including use on websites, social media, advertisements, brochures, presentations, or case studies, requires appropriate permission or another valid legal basis.

Where applicable, we will obtain the necessary authorization from the client and any identifiable individuals whose permission is required. Client approval alone does not automatically authorize every use of an employee’s image or personal information.

Clients and participants may contact us with concerns or requests regarding promotional content.

8. Data Retention

We retain information only for as long as reasonably necessary for its intended purpose, including enquiry handling, training delivery, follow-up, accounting, contractual obligations, legal compliance, and dispute resolution.

Retention periods depend on the type of information and applicable requirements. When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to lawful retention obligations.

9. Data Security

We use reasonable technical and organizational safeguards to protect personal and business information against unauthorized access, alteration, disclosure, loss, or misuse.

No electronic transmission or storage system can be guaranteed to be completely secure. We will take reasonable steps to protect information and respond appropriately to security incidents in accordance with applicable law.

10. Third-Party Websites and Services

Our website may link to external websites, social media platforms, messaging services, or other third-party resources.

These services operate under their own terms and privacy policies. We do not control all aspects of their data-handling practices and encourage users to review the relevant policies before sharing information.

11. Your Rights and Choices

Subject to applicable law, individuals may have rights to request access to, correction of, or deletion of personal information, withdraw consent where processing is based on consent, and raise complaints concerning its handling.

You may also request that promotional communications stop. Administrative, contractual, or legally required communications may continue where permitted.

We may verify identity or authority before responding to requests. Certain information may need to be retained where required by law or necessary for legitimate legal and contractual purposes.

Requests and grievances may be submitted using the contact details in Section 14.

12. Children’s Information

Our services are primarily designed for professional and business training. If a program involves a child or another individual requiring a lawful guardian’s authorization, we will handle the relevant information in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business arrangements, website tools, or legal requirements.

The revised version will be published on our website with an updated “Last Updated” date.

14. Contact and Privacy Grievances

For privacy-related questions, access or deletion requests, complaints, or concerns, contact the Privacy and Grievance Team at:

BrillBrains Consultants Pvt. Ltd.
Offering: DG Trainings
Email: tech@brillbrainsconsultants.com
Phone: +91 9093400666 / 777
Training Appointments: +91 73041 92092
Operations: +91 73047 92092
Email for training operations: transform@dgtrainings.com
Website: https://dgtrainings.com/

Please describe your request clearly and provide enough information for us to understand and respond. Do not send passwords, authentication codes, or unnecessary sensitive information by email. We may request reasonable verification before processing a request.

15. Applicable Law

This Privacy Policy is governed by the laws of India, subject to applicable law. Any dispute concerning this Policy will be handled by a competent forum in accordance with applicable law and any valid contractual provisions.